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Quick, name your recent, best learning experience!

Oh my gosh! The past two weeks have been a deep dive into training—expanding my knowledge and giving me opportunities to practice my new learning. I have revisited material from a new perspective, (Nonviolent Communication), faced the challenge of working with emotionally difficult material  (the reality of homelessness in the US), explored hope with Valerie Brown (Hope Leans Forward), and tangled with new patterns and materials from dawn to dusk (okay, a slight exaggeration, 9:30 am-6 pm) with my Certified Zentangle Teacher colleagues).

It became so clear to me, once again, that content and engaging in deep processes (time for reflection, powerful questions, discussion with others, and more) must be integrated into my learning experiences, as they are essential for me. These elements are more than preferences. I do my best learning when I have an opportunity to engage with the material in ways that are meaningful to me—and I am clear about what that looks like.

What about you? What are the components of your quintessential educational experiences?

How do you compensate for the instances in which the teacher/trainer/professor/speaker/expert doesn’t measure up? 

If I’m presented with new facts and concepts, then learning about them through working with them is more interesting and fruitful than a didactic presentation from the speaker. The opportunity to ask questions, to hear others’ queries, and to be prompted to further discovery through thought-provoking questions makes for a rich experience. 

For me, “less is more”… meaning, I’d rather have a deeper understanding of less material than an overview and little depth. The phrase, “A mile wide, and inch deep,” comes to mind. 

When the task is conceptual and psycho-motor, (visualization, drawing, tangling), I need a clear, logical, well-paced approach, and some time to reflect on my work as I am doing it. Playing with the materials is also a factor — what pens, markers, pencils, and paper am I using? How familiar am I with the inner interaction of the different variables?

Sharing what I have learned in a cohesive manner, through organizing my thoughts, writing papers, and/or teaching classes requires me to engage with my learning experience (my notes, and/or my drawings). That process brings me to a greater understanding and brings me to a higher level of knowledge and skill.

As I reflect on the different ways in which I learn and then share my learning, I envision a path or steps in a process:

  1. Listening for enjoyment and understanding
  2. Sharing my visual notes with someone (talking through what I have learned)
  3. Clearly and concisely articulating the essence of my learning in a conversation, paper, and/or visual
  4. Teaching the material to colleagues and/or students

What opportunities exist—or can you create—to broaden and deepen your knowledge and skills? 

What will you learn next? How will you integrate your learning? I hope to see you on your journey!

The Fresh Breeze of Visualization

True story 

I’m reading the newest issue of TD/Talent Development magazine and the editorial/Hot Topic is “Curtail Chaos in Digital Workplace Communication.“ I think to myself, I should give this a fast read, it’s an important topic… in fact, I have suffered the consequences of abrupt, incomplete, task-oriented missives that ignore the humanity of all involved (as I am sure you have too.)

I get into the article, and I say to myself, “Oh yes! This is exactly what I’ve been experiencing in a few of my work relationships.” The author Derrick Thompson, cites the white paper, Conversation Chaos in the Digital Age, by Fierce CEO Susan Scott. “It’s likely that remote team members have not had a single face-to-face encounter with coworkers during the past year. Scott explains that those spontaneous break room chats that many workers take for granted can help build trust and rapport.”

So the experience that most concerns me, at this moment, is working with folks I have never met face-to-face in person or only once or twice before the pandemic. In our work for the organization, we gather once a month for a group meeting and communicate primarily through Slack. In one relationship in particular, I have never had the opportunity to have other-than-work-related conversations. When this individual and I communicate, it’s always to address a problem or the (unsolicited) suggestion of an idea that feels like it has an edge to it. (Of course, that’s my perception of the communication, I do not know its intent, just its impact on me.) We’ve had little time to develop any relationship or to work together and celebrate successes. As you can imagine this is a situation ripe for misunderstanding… and it’s happened more than once. I am troubled by this situation because in general, we both appear to be nice folks. 

What is happening? 

What can I do differently? (As change begins with me.)

As luck would have it, serendipitously, we have recently been given a task to do together. 

Before the meeting, I worked to gain a larger perspective on the situations and us, and to consider this a fresh start (a bit of beginner’s mind/being present to just that moment, leaving history behind). I also remembered a similar situation, a disconnect with a colleague, and my response to that challenge. I picked up the book Dynamic Relationships, by Jaqueline M. Stavros and Cheri B. Torres, and gained new knowledge, skills, and practices. I can’t recommend the book highly enough!

Perhaps not surprisingly, the experience went really well. We were able to show up, in part because we had the time to interact just a little socially, and because we had to work together to achieve the task. I am heartened by this result!

In thinking more about the TD article though, I am troubled by the omission of what it means to bring our whole selves to work and relationships. “A more effective way to begin these conversations (giving feedback) is to provide a fact-based, objective example of what you observed and then ask the other person to share their experience.” 

While I am all about speaking of the facts, (though they are seen through our own lenses), I remain concerned that there is no acknowledgment of the role that emotions play in our thinking and behavior. Whether we recognize our feelings or not, they live within us all the time, influencing our thoughts and perceptions. My conviction around this belief has led to extensive reading, training, and practice in the field of Nonviolent Communication (compassionate communication). Awareness of ourselves and others, and working with our emotions to co-create relationships is the place where I begin… sometimes I begin again and again… and that’s a good practice!

In response to the impact of the pandemic on interpersonal work relationships, I am offering sessions for teams and groups in organizations who wish to experience the joy of virtual visual collaboration. Colleagues can come together to create team guidelines for collaboration, work on a joint project, generate a strategic plan, a roadmap, or… the sky’s the limit. I invite you to imagine how you want your work relationships to develop over the next few months, read through the short document* that describes the essence of the offering, and reach out to me for a conversation. 

* bikablo offering — The Fresh Breeze of Visualization

Summer is waning, what are your reflections?

Memories of long ago…

At the beginning of the summer, with the possibility of carefree days of vacation—camp, friends, sometimes a bit of travel—the idea of having to complete a summer project for high school felt like a burden. By the time the summer was over, with the project completed, I had a sense of accomplishment. As it was a time filled with fun and a bit of work, which was usually (mostly) of my own design… it was really not so bad after all.

What was your project this summer?

Was it making it through every day endeavoring to stay afloat —mentally, emotionally, and maybe financially too?  I hear you, these remain trying times.

Were you, your family, or friends touched by sickness? Members of my family and my circle of friends have been affected. Most have recovered but not all. 

Did it include thinking in new ways or maybe taking on new work? My work has changed in many ways—I miss being in the room with my participants and yet love the connections I am making across the continents too.

How are you feeling about what has changed and what remains the same? I am curious to know.

My summer project has blossomed into a coaching circle for women. 

Roots of Resilience grew out of my desire to synthesize my academic background, training in coaching, and experience across the fields of positive psychology, mindfulness, Appreciative Inquiry, Compassion, communication, and NVC/compassionate communication.

I started this project after listening to many of my women colleagues around the world talk about feeling tired, depleted, and sometimes pessimistic. I designed this circle for the folks like them and like me—women whose strengths feel buried by a combination of unforeseeable circumstances.

These have been trying times and I believe they will continue to be so for the near future. I believe it is a time to come together, share our knowledge and skills, and build them together so that we all emerge stronger, more resilient. Would being a member of a circle with women provide the foundation and the impetus to regain your resilience— to tap into your perhaps dormant knowledge and skills, and build on them?

If this work interests you, as a member of the circle, or individually, please learn more about it here. And if you are one of my colleagues who is an IFVP member, I made the offer at our annual conference this year and I will provide a discount for you. As a field, we have been hit hard by this pandemic. Scholarships are also available to those desiring to join the circle.

Please contact me with your questions. I am offering this experience in one-to-one coaching sessions too—for anyone who feels drawn to this inner work (and play).